WorkSmart Platform
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  • Low code, Unified Platform
  • Custom Database Apps
    • Create new App
    • Columns
      • Column Types
        • Text
        • Multi-Line
        • Number
        • Auto Number
        • Currency
        • Date/Time
        • TimeInput
        • Duration
        • Yes/No
        • Choice – Drop Down, Radio Button, and Check Box
        • Email Address
        • Phone/Fax No.
        • URL
        • Relationship
        • E-Signature
        • Formula
      • Adding a New Column
      • Modifying Existing Column
      • Removing a Column
    • Views
      • Adding a View
      • Adding a Chart View
      • Adding a New Summary View
      • Editing a View
      • Deleting a View
      • View Settings
        • Setting default view
        • Re-ordering view sequence
        • Making view active/inactive
    • Forms
      • Adding a New Form
      • Editing a Form
      • Deleting a Form
    • Plug-ins
    • Relationships
      • Lookup
        • Adding a New Lookup Field
        • Editing a Lookup Field
        • Deleting a Lookup Field
      • Summary
        • Adding a New Summary Field
        • Editing a Summary Field
        • Deleting a Summary Field
    • User Permissions
      • Levels of Access Controls
      • Sharing an App
      • Sharing a Record
    • Notification Settings
      • Adding a new Email Template
      • Editing a Email Template
      • Deleting a Email Template
      • Turning a Email Notification as On/Off
    • Automation Rules
      • Adding a new Rule
      • Edit a Rule
      • Deleting a Rule
      • Custom Action Rules
        • Overview
        • Rule Conditions
        • Rule Actions
      • User Based Rules
        • Rule Conditions
        • Rule Actions
      • Record Based Rules
        • Rule Conditions
        • Rule Actions
      • Time Based Rules
        • Rule Actions
        • Rule Conditions
      • Periodic Rules
        • Rule Conditions
        • Rule Actions
      • Rule Actions
        • Hide Form Tabs
        • Update Record
        • Add Record
        • Column Control
        • Apply Approval
        • Add Subform Record
        • Email Alert
        • Delete Connected Records
        • Navigate To
      • Conditional Formatting
      • Operator Precedence
    • Workflow Process
    • Modifying Database App Details
    • Save As Template
    • Transferring Ownership of Database App
    • Exporting Data
      • Excel
      • PDF
    • Delete a Database App
    • Formula Functions
      • Formula Funtions
      • Text Functions
      • Number Functions
      • Date Functions
      • Formatting Functions
      • Aggregate Functions
      • Database Functions
  • Ready to Use Apps
    • Files Manager
      • Working with Folders
        • Adding a Folder
        • Adding a Sub-Folder
        • Downloading a Folder
        • Renaming a Folder
        • Moving a Folder
        • Sharing a Folder
        • Managing Folder Properties
        • Setting-up Approval Process on a Folder
          • Approval Settings
          • Defining a Approval Process
          • Modifying Approval Process
          • Deleting Approval Process
        • Deleting a Folder
        • Sequencing Sub-Folders
      • Working with Files
        • Adding Files
        • Adding a New File
        • Viewing File Details
        • Downloading a File
        • Viewing Files Revisions
        • Adding a New Version to a File
        • Locking a File
        • Unlocking a File
        • Sharing a Record
        • Adding a Comment to a File
        • Copying/Moving a File
        • Setting-up Approval Process on a File
          • Approval Settings
          • Defining a Approval Process
          • Modifying Approval Process
          • Deleting Approval Process
        • Approving a File
        • Deleting a File
    • Kanban WorkFlows
      • Installing Tasks Manager
      • Adding a Task
      • Viewing a Task
      • Editing a Task
      • Sharing a Tasks Manager
      • Sharing a Task
      • Completing a Task
      • Undoing the completion of a Task
      • Deleting a Task
    • Spreadsheet To Smart Apps
  • FAQ
    • Update User Profile
    • Lost Access
    • Two Factor Authentication
      • Authenticator App Setup
      • Security Key Setup
      • Change Primary Channel
  • Additional Features
    • Reports Management
    • Smart Dashboards
  • Portal Management
    • Address Book
      • Working with Address Book
    • Portal Administration
      • Workspace Branding
        • Change Logo
        • Remove Logo
        • Change Workspace Details
      • Data Retention Policy
      • Theme Selection
      • Notifications Settings
      • Security
        • Password Settings
        • Security Policy
        • Two Factor Authentication
          • Setup as Optional
          • Setup as Mandatory
      • Time/Date Settings
      • Monitoring
        • Activity Log
        • Site Log
      • Special Privileges
      • Templates
        • Global Catalogue
        • Local Catalogue
    • Sites Management
      • Working with Sites
      • Site Members
        • Adding Individual Members
        • Removing Members
        • Managing Workgroups
          • Adding Work Group
          • Editing a Work Group
          • Deleting Work Group
          • Adding members to a Work Group
        • Contact Groups
          • Adding a Contact Group
          • Removing a Contact Group
        • Site-Specific Special Privileges
        • Visibility Settings
      • Managing Sites
        • Creating a New Site
        • Editing a Site
        • Making a Site Active
        • Archiving a Site
        • Deleting a Site
        • Customising Site Dashboard
        • Exporting Site as Template
        • Site Quota Settings
        • Notification Settings
      • Site Categories
        • Adding a New Site Category
        • To Edit a Site Category
        • Deleting a Site Category
        • Re-ordering Site Categories
      • Site Statuses
        • Adding a New Site Status
        • Editing a Site Status
        • Deleting a Site Status
        • Re-ordering Site Statuses
    • Billing and Payment
      • Setup Payment - Direct Debit
      • Setup Payment - Card (Debit/Credit)
      • Invoices
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  1. FAQ

Two Factor Authentication

PreviousLost AccessNextAuthenticator App Setup

Last updated 2 years ago

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Two Factor Authentication adds an extra layer of security to your WorkSmart account. If your Portal Admin has enabled Two Factor Authentication for your account, then you will have to verify yourself using a two step verification process :

  1. The first step will verify your credentials as usual (username & password)

  2. The second step, depending on your settings, will involve verification using an OTP code or using a Security Key.

You can setup your two step verification method using the following two methods :

  • An OTP based code generation with .

  • A FIDO U2F compliant hardware .

Authenticator App
Security Key